Etnahills Privacy


Like all service providers, we also collect, process and use data in the context of our online travel services offer via the Internet and through mobile applications (the “Service”). The protection of users’ personal data is very important for us, as part of all the services we provide. Therefore we collect, process and use the personal data of users exclusively in accordance with current regulations.

This privacy statement explains how we handle personal data, as part of the use of our site by users.

The company responsible for data protection is Etnahills, enter the path of the company “Etnahills”)

We reserve the right to change the content of this privacy statement from time to time. We therefore recommend that you periodically check this privacy statement.

General information We undertake to comply with the current data protection regulations, in particular the provisions of Italian data protection law. We collect, process and use the personal data of users only with their consent or when such processing or use is permitted by law. We process or use the data necessary for the use of the site or the data that users provide us.

Personal data Personal data (Article 4 paragraph 1 letter b of Legislative Decree 196/2003) identify the information concerning the natural person, identified or identifiable, even indirectly, by reference to any other data, including an identification number personnel.

Processing and use of user data
We collect, process and use personal data provided by users at the time of registration to access the members area, to the extent necessary, for the following purposes:

Registration and execution of the contract
Data provided by users during account creation, such as name, e-mail address, landline number, mobile phone number, postal address and data provided depending on the services used.
We collect, process and use transaction data related to users’ activities on sites (for example, purchases and content generated or associated with the user’s account).

Billing information and other data provided to make the purchase.
Data transmitted in the context of community discussions, reviews, chat and correspondence on the site or via e-mail, fax or postal mail.
Other personal data that we may request from users.
If users voluntarily provide further personal data during the registration process, these will also be used to implement the terms of use. All personal data collected during registration will be saved by us for the duration of the active user registration. It is subject to our terms and conditions of use.

Establishing a contact If you share your personal data for the purpose of establishing a contact, we will retain this information only as long as it is necessary for communication, contact with the client, planning and implementation of the project. Once personal data are no longer required by us for these purposes, they will be immediately deleted.

  1. We also collect anonymous technical data, such as the name of the internet service provider, the browser and the operating system, the screen resolution and the data of the sites of origin, the number and date of visits, the average time spent on our site and which of our sites has been visited. This data is automatically stored. The evaluation is anonymous and is carried out exclusively for statistical purposes with the aim of continuing to improve our web presence for our users.
    Transfer of personal dataEtnahills will not share the personal data of users with third parties, unless the user has previously given his explicit consent or unless such transmission is required or permitted by law. In particular, we will not sell or otherwise market user data to third parties. The transfer of data to government institutions and authorities takes place only in the context of mandatory national legal provisions. Our employees and collaborators are obliged to keep secret and operate in compliance with data protection regulations.
    Cookies and Google Analytics
    We use cookies to recognize users when using the service and to store technical data for the correct operation of the site on the user’s computer. A cookie is a text file saved on the user’s computer, which allows an analysis of the use of the site by the user. With this cookie, we only store each random session and the serial number of the visit.
    If you do not want to use cookies, you can block their use in the browser. However, blocking cookies may result in the inability to access certain areas of our site.
  1. Etnahills uses Google Analytics, a web analytics system of Google Inc. (“Google”). Also Google Analytics uses cookies (see paragraph 5.1). The information generated by cookies about the use of the site are usually transferred to a Google service in the United States and stored there. In the event that IP anonymization is activated on this site, Google will truncate the user’s IP address within the area of ​​the member countries of the European Union or other parts of the Agreement on the European Economic Area . Only in exceptional cases will the full IP address be first transferred to a Google server in the United States and truncated there. Google will use this information on behalf of Etnahills as an operator of this site for the purpose of evaluating the use of our site by the user, compiling reports for Etnahills on site activities and providing other services relating to the use of the site and Internet. The IP address that the browser sends as part of Google Analytics will not be associated with any other data held by Google. The user can refuse to use cookies by selecting the appropriate setting on his browser; however, we would like to point out that if you do this, you may not be able to fully use all the features of our site. The user can also prevent the data generated by the cookie on the use of our site (including the IP address) from being sent to Google and subsequently processed by Google, by downloading and installing a browser plugin available at the following link.
    Etnahills uses the Google service, Google Maps (“Google Maps API”), which provides the user with additional information. Some data may be transmitted to Google when this service is in use, but this is done anonymously.
    Use of data for marketing purposes / consent
    Based on the consent given by the user, Etnahills processes and uses its personal data, when applicable, for marketing activities, such as sending e-mails with general information or informative advertisements (newsletters).
    We wish to receive from the user the following manifestation of consent:
  1. I accept Etnahills’ weekly e-mailing of interesting travel tips, city guides and the best offers. The user can revoke the consent granted to Etnahills at any time without filling in any form (for example by telephone or e-mail).The user can revoke his / her event of consent with effect in the future at any time. Furthermore, if we use the personal data of the user in the manner permitted by law, for example for marketing by post, the user can object to such use.
    In both cases it is sufficient to send an e-mail to the following address:
    Information on data collected from applications or mobile devices
    When you download data, use our mobile applications or access one of our mobile-optimized web pages, as described earlier in this statement, we may collect data about you and your mobile device. This data could include the user’s location. We use this data to provide location-based services, such as search results and other customized content, if the user allows it and if the device is configured to transmit the location. On most mobile devices, you can check or disable location services from the “Settings” menu. If you are unsure about disabling location services on your device, we recommend that you contact your mobile service provider or device manufacturer.
    If we collect additional personal data transmitted as a result of the use of our mobile applications or user access to our site via a mobile device, we will require prior express consent from you.
  2. Data collected from other sources We may collect additional information about you from third parties in order to supplement our account information. This information could be, among other things, demographic and navigation data, credit verification information and information from credit reporting agencies, to the extent permitted by law.
    Data storage The personal data of the user will be stored only for as long as necessary to fulfill the purposes indicated in this statement or for that required by law.
    Right of access, rectification, cancellation The user has the right at any time to receive free information on his personal data stored with us. If the data has been stored incorrectly, we will gladly correct, block or delete it. We ask the user to promptly inform us of any changes to their data.Address requests for information, questions, complaints or suggestions to the following address:
    Contact Etnahills for assistance at +39 3493857277